1. Definitions and interpretation
1.1 In these Terms and Conditions, the following definitions apply:
- Agreement
- These Terms and Conditions together with the Customer's subscription details, any executed Order Form, and such additional product-specific terms as may be accepted by the Customer, which together constitute the entire agreement between the parties.
- Customer
- The legal entity that has entered into an Agreement with Veritise for the purpose of accessing and using the Platform.
- Customer Data
- All data, documents, content, and other information submitted to or generated within the Platform by or on behalf of the Customer, including any personal data relating to the Customer's personnel, clients, or third parties.
- Intellectual Property Rights
- All patents, rights to inventions, copyright and related rights, trade marks, trade names, domain names, rights in goodwill, rights in confidential information, and all other intellectual property rights, whether registered or unregistered.
- Partner
- A third-party firm, such as a compliance consultancy or advisory organisation, authorised by both Veritise and the Customer to access the Platform on the Customer's behalf.
- Platform
- The Veritise cloud-based software-as-a-service platform, including all products, modules, AI-powered features, APIs, and applications made available to the Customer under the Agreement.
- Products
- The individual modules and services accessible to the Customer under their subscription, as specified in the Customer's account and any applicable Order Form.
- Services
- The Platform, the Products, any professional support or review services, and all related services provided by Veritise to the Customer under the Agreement.
- Users
- All individuals authorised to access the Platform under the Customer's account, including the Customer's employees, contractors, and any authorised Partners.
- Veritise
- Veritise ApS, a company incorporated under the laws of Denmark with CVR-nr. 46279050, whose registered office is at [registered address — to be confirmed].
- Veritise AI
- The artificial intelligence and machine learning capabilities embedded within the Platform, used to generate assessments, documentation, analysis, and recommendations on the basis of Customer Data and Veritise's proprietary knowledge base.
1.2 References to a statute or statutory provision include all subordinate legislation made under it and any amendment or re-enactment in force from time to time.
1.3 The singular includes the plural and vice versa. Headings are for convenience only and do not affect the interpretation of these Terms and Conditions.
1.4 Where these Terms and Conditions conflict with any additional or supplementary terms accepted by the Customer in connection with a specific Product or module, the additional terms shall prevail in respect of that Product or module only.
2. The services
2.1 Veritise grants the Customer a non-exclusive, non-transferable, revocable right to access and use the Platform and the Customer's subscribed Products during the term of the Agreement, subject to these Terms and Conditions and any applicable usage limitations set out in the Customer's subscription.
2.2 The Customer's subscription, including the Products to which the Customer has access and the applicable pricing, is set out in the Customer's account on the Platform and in any Order Form. The subscription details form part of the Agreement.
2.3 Veritise may, from time to time, make additional Products, modules, or services available to the Customer. The Customer may add such Products to their subscription, whereupon they shall be incorporated into the Agreement and governed by these Terms and Conditions from the date Veritise confirms the addition. Certain Products may be subject to supplementary terms requiring separate acceptance.
2.4 The Platform is provided as a business-to-business service. These Terms and Conditions do not apply to consumers. The Customer warrants that it is entering into this Agreement in the course of its business or professional activity.
2.5 Veritise reserves the right to make the Services available through authorised resellers or Partners. Where the Customer has been onboarded through a Partner, the Customer acknowledges that the Partner may have access to the Customer's account as set out in clause 3.
3. User accounts and access
3.1 Upon entering into the Agreement, the Customer and each User must create an individual account with a unique username and password. Account credentials are personal to each User and must not be shared with any other individual.
3.2 The Customer is responsible for managing User access within its account, including the creation, modification, and deactivation of User accounts. The Customer must promptly revoke access for any User who ceases to be an employee or contractor of the Customer, or whose access is no longer required.
3.3 The Customer may permit authorised Partners to access the Platform on its behalf, provided that the Customer satisfies itself that such Partners are bound by obligations of confidentiality and acceptable use no less stringent than those set out in this Agreement. The Customer remains fully responsible for all activity carried out by Partners on the Customer's account.
3.4 The Customer is responsible for all actions taken under its account and the accounts of its Users, whether or not those actions were authorised by the Customer. Any suspected unauthorised access to the Platform must be reported to Veritise immediately.
4. Customer obligations
4.1 The Customer shall use the Platform only for lawful purposes and in accordance with these Terms and Conditions, applicable law and regulation, and any usage guidelines published by Veritise from time to time.
4.2 The Customer shall not, and shall ensure that its Users do not:
- use the Platform in a manner that violates any applicable law, regulation, or professional obligation, including data protection legislation;
- upload, submit, or transmit any content that infringes the intellectual property rights of any third party, contains malicious code, or which the Customer does not have the right to use;
- attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the Platform or any component of it;
- access or attempt to access parts of the Platform to which the Customer has not been granted access;
- use the Platform in a way that interferes with or degrades its availability or performance for other users; or
- use outputs generated by the Platform in a manner that is misleading, fraudulent, or misrepresentative.
4.3 The Customer is responsible for the accuracy, completeness, and lawfulness of all Customer Data submitted to the Platform. Veritise does not independently verify Customer Data and accepts no responsibility for outputs generated on the basis of inaccurate or incomplete information.
4.4 The Customer must obtain all consents, authorisations, and legal bases required under applicable law before uploading personal data to the Platform, and must enter into the Data Processing Agreement with Veritise as a condition of using the Platform.
4.5 The Customer is responsible for reviewing all content generated or produced by the Platform, including AI-generated outputs, before relying upon, publishing, or submitting such content to any third party. Veritise's internal review workflows are provided to support quality but do not transfer responsibility for the content to Veritise.
5. Artificial intelligence features
5.1 The Platform incorporates artificial intelligence and machine learning capabilities (“Veritise AI”) that generate assessments, documentation, analysis, and recommendations on the basis of Customer Data and Veritise's proprietary knowledge base. The Customer acknowledges that Veritise AI is a compliance assistance tool and does not constitute legal, regulatory, audit, or professional advice.
5.2 The quality and accuracy of Veritise AI outputs are dependent on the quality, completeness, and accuracy of the data and context provided by the Customer. Veritise does not warrant that AI-generated content is legally compliant, exhaustive, or suitable for any particular purpose. The Customer must independently assess the appropriateness of AI-generated outputs for its specific circumstances and, where appropriate, seek advice from qualified legal or compliance professionals.
5.3 AI-generated content is subject to a Veritise employee review step before being presented to the Customer in finalised form. This review is intended to support quality and consistency but does not constitute an independent professional opinion or verification.
5.4 Customer Data submitted as input to Veritise AI features is processed solely for the purpose of delivering the Services to that Customer. Veritise will not use Customer Data to train or improve its AI models for use across other customers without the Customer's prior written consent.
5.5 Veritise continuously develops and improves Veritise AI. The Customer acknowledges that AI outputs may evolve as the underlying models are updated. Veritise will endeavour to communicate material changes to AI functionality in advance where practicable.
5.6 Compliance obligations under applicable law remain the sole responsibility of the Customer, regardless of the outputs generated by Veritise AI. The Platform does not constitute a substitute for professional legal or compliance advice.
6. Pricing and payment
6.1 The fees payable by the Customer are set out in the Customer's subscription and any applicable Order Form. All fees are exclusive of value added tax and any other applicable taxes, which shall be payable by the Customer at the prevailing rate.
6.2 Veritise may revise its pricing with one calendar month's written notice. Notice of price changes will be communicated via the Platform and by email to the Customer's registered contact. If the Customer does not accept a price change, it may terminate the Agreement in accordance with clause 7.2 without liability for compensation to Veritise.
6.3 Unless otherwise agreed in writing, invoices are generated automatically by the Platform at the end of each billing period and collected via the Customer's registered payment method. The Customer is responsible for maintaining a valid payment method on its account at all times.
6.4 In the event of non-payment by the due date, Veritise may, without prejudice to any other right or remedy, suspend the Customer's access to the Platform until all outstanding amounts are settled. Veritise may also charge interest on overdue amounts at the rate prescribed by applicable Danish law.
6.5 The Customer may dispute an invoice in good faith by notifying Veritise in writing within 14 days of the invoice date, setting out the basis of the dispute. Undisputed portions of an invoice remain due for payment by the original due date.
7. Term and termination
7.1 The Agreement takes effect on the date the Customer activates its account or accepts these Terms and Conditions, whichever is earlier, and continues until terminated in accordance with this clause.
7.2 Either party may terminate the Agreement for convenience by giving not less than one calendar month's written notice, effective at the end of a calendar month. The Customer may initiate termination through its account on the Platform.
7.3 Veritise may terminate the Agreement:
- with three calendar months' written notice, for any reason;
- immediately upon written notice if the Customer commits a material breach of the Agreement and, where the breach is capable of remedy, fails to remedy it within 14 days of receiving written notice requiring it to do so;
- immediately upon written notice if the Customer becomes insolvent, enters into administration, receivership, or any analogous process, or makes any arrangement with its creditors generally; or
- with one calendar month's written notice if the Platform has not been accessed or used for a continuous period of twelve (12) months.
7.4 Either party may terminate the Agreement in part, in respect of one or more Products, on the same notice terms as a full termination under clause 7.2.
7.5 Upon termination, all rights granted to the Customer under the Agreement shall cease immediately at the end of the notice period. The Customer shall pay all fees accrued up to and including the termination date. Clauses that by their nature should survive termination shall do so, including clauses 4, 8, 10, 11, 12, and 13.
7.6 Following termination, Veritise will retain Customer Data for a period of 30 days, during which the Customer may request an export. After that period, Customer Data will be deleted in accordance with the Data Processing Agreement and any applicable legal retention obligations. Certain categories of data may be subject to mandatory minimum retention periods under Danish or EU law, which shall take precedence.
8. Customer data and data protection
8.1 The Customer is the data controller in respect of all personal data uploaded to or processed within the Platform on its behalf. The Customer is solely responsible for ensuring that its collection, use, and submission of personal data to the Platform complies with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and any applicable national implementing legislation.
8.2 Veritise acts as a data processor in respect of personal data processed on the Customer's behalf through the Platform. The parties shall enter into a Data Processing Agreement (DPA), which forms part of the Agreement and governs the processing of personal data by Veritise, including sub-processor arrangements, data retention, international transfers, and security measures.
8.3 All Customer Data is processed within the European Economic Area. Veritise will not transfer Customer Data outside the EEA without the Customer's prior written consent and the implementation of appropriate safeguards in accordance with Chapter V GDPR.
8.4 Veritise's Privacy Policy and Cookie Policy, available at veritise.dk, set out how Veritise processes personal data in connection with the operation of the Platform and are incorporated into the Agreement by reference.
8.5 The Customer warrants that it has a valid legal basis under applicable data protection law for all personal data submitted to the Platform and indemnifies Veritise against any loss, liability, or cost arising from a breach of this warranty.
9. Third-party services and integrations
9.1 The Platform may integrate with, or retrieve data from, third-party services and publicly available sources. Veritise exercises reasonable care in relation to third-party data used within the Platform but does not warrant the accuracy, completeness, or currency of such information and accepts no liability arising from reliance on it.
9.2 Where the Customer enables any integration with a third-party application, the use of that application is subject to the third party's own terms of service and privacy policy. Veritise is not responsible for the performance, availability, security, or data handling practices of third-party services.
9.3 Any exchange of personal data arising from a Customer-initiated integration with a third-party service is the responsibility of the Customer. The Customer must ensure that such exchanges comply with applicable data protection law.
9.4 Veritise's current list of sub-processors engaged in the processing of Customer Data is maintained within the DPA and is updated in accordance with the notice provisions set out therein.
10. Intellectual property
10.1 All Intellectual Property Rights in the Platform, including the underlying software, AI models, proprietary knowledge base, templates, interfaces, and documentation, are and remain vested in Veritise or its licensors. Nothing in the Agreement transfers any Intellectual Property Rights to the Customer.
10.2 Subject to the Customer's compliance with the Agreement, Veritise grants the Customer a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for the Customer's own internal compliance and risk management purposes during the term of the Agreement.
10.3 The Customer retains all Intellectual Property Rights in Customer Data. By submitting Customer Data to the Platform, the Customer grants Veritise a non-exclusive licence to process that data solely for the purpose of delivering the Services to the Customer.
10.4 The Customer may use, adapt, and publish AI-generated outputs produced by the Platform for its own compliance purposes, subject to its obligation to review such content in accordance with clause 4.5.
10.5 The Customer must not reproduce, distribute, sublicense, sell, modify, or create derivative works from the Platform or any Veritise Intellectual Property without Veritise's prior written consent.
10.6 The Customer shall promptly notify Veritise in writing upon becoming aware of any actual or suspected infringement of Veritise's Intellectual Property Rights.
10.7 Veritise reserves the right to use the Customer's name and logo for reference and marketing purposes, including on the Veritise website, in a manner consistent with good commercial practice. The Customer may withdraw this consent at any time by written notice, following which Veritise shall cease such use within a reasonable period.
11. Confidentiality
11.1 Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the Agreement (“Confidential Information”) and not to use such information for any purpose other than performing its obligations or exercising its rights under the Agreement.
11.2 The obligations in clause 11.1 do not apply to information that:
- is or becomes publicly available other than through a breach of the Agreement;
- was already known to the receiving party at the time of disclosure, as evidenced by written records predating the disclosure;
- is received from a third party who is free to disclose it without restriction; or
- is required to be disclosed by applicable law or the order of a competent court or authority, provided that the disclosing party gives the other party advance written notice where permitted by law.
11.3 Veritise will ensure that access to Customer Data within its organisation is limited to those employees who require it for the purpose of delivering the Services.
11.4 The confidentiality obligations in this clause shall survive termination of the Agreement for a period of five (5) years, except in relation to trade secrets, which shall remain confidential indefinitely.
12. Limitation of liability
12.1 The Platform and the Services are provided on an ‘as is’ basis. To the fullest extent permitted by applicable law, Veritise disclaims all warranties, conditions, and representations, whether express or implied, including any implied warranty of satisfactory quality, fitness for a particular purpose, or compliance with any specific regulatory requirement.
12.2 Veritise shall not be liable to the Customer for any loss of profits, revenue, or anticipated savings; loss of business, contracts, or goodwill; regulatory fines or penalties; loss or corruption of data; or any indirect or consequential loss of any kind, in each case whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise.
12.3 Veritise's total aggregate liability to the Customer under or in connection with the Agreement shall not exceed the lower of: (i) DKK 100,000; or (ii) the total fees paid or payable by the Customer to Veritise in the twelve (12) months immediately preceding the event giving rise to the claim.
12.4 Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
12.5 The Customer acknowledges that the limitations of liability in this clause reflect a reasonable allocation of risk between the parties having regard to the nature and pricing of the Services.
13. Platform availability and maintenance
13.1 Veritise will use commercially reasonable efforts to maintain the availability of the Platform. Veritise does not guarantee uninterrupted or error-free access and is not liable for any unavailability caused by factors outside its reasonable control, including internet infrastructure failures, third-party service outages, force majeure events, or necessary maintenance.
13.2 Planned maintenance requiring significant downtime will be announced on Veritise's status page at least 48 hours in advance and will, wherever possible, be scheduled outside normal business hours (Central European Time). Emergency maintenance may be carried out without prior notice where necessary to protect the security or integrity of the Platform.
13.3 Veritise may update, modify, enhance, or discontinue any aspect of the Platform or the Services at any time. Where a change is likely to have a material adverse effect on the Customer's use of the Services, Veritise will endeavour to provide reasonable advance notice. Changes required to comply with applicable law or to address security vulnerabilities may be implemented without prior notice.
14. Assignment and subcontracting
14.1 Veritise may assign its rights and obligations under the Agreement to any member of its corporate group or to a third party in connection with a merger, acquisition, or sale of all or substantially all of its assets, and will notify the Customer accordingly.
14.2 Veritise may subcontract the performance of any of its obligations under the Agreement to third parties, provided that Veritise remains responsible for the acts and omissions of its subcontractors as if they were its own.
14.3 The Customer may not assign or transfer any of its rights or obligations under the Agreement without the prior written consent of Veritise.
15. General
15.1 Entire Agreement. The Agreement constitutes the entire agreement between the parties in relation to its subject matter and supersedes all prior representations, agreements, and understandings, whether written or oral. Each party acknowledges that it has not relied on any representation or warranty not expressly set out in the Agreement.
15.2 Severability. If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.
15.3 Waiver. A failure or delay by either party to exercise any right or remedy under the Agreement shall not constitute a waiver of that right or remedy. Any waiver must be given in writing and shall apply only to the specific circumstance for which it is given.
15.4 Force Majeure. Neither party shall be liable for any failure or delay in performing its obligations under the Agreement to the extent caused by circumstances beyond its reasonable control. A party relying on force majeure must notify the other party as soon as reasonably practicable.
15.5 Notices. Notices under the Agreement shall be given in writing and sent to the contact details registered on the Customer's account or, in the case of Veritise, to info@veritise.dk. Notices sent by email shall be deemed received on the next business day following transmission.
15.6 Amendments. Veritise may amend these Terms and Conditions from time to time. The current version will be published on the Veritise website and Customers will be notified of material amendments via the Platform or by email, with no less than 30 days' notice before the amended terms take effect. Continued use of the Platform after the effective date of an amendment constitutes acceptance. If the Customer does not accept an amendment, it may terminate the Agreement in accordance with clause 7.2 without liability for compensation.
15.7 No Partnership or Agency. Nothing in the Agreement creates a partnership, joint venture, agency, or employment relationship between the parties.
16. Governing law and disputes
16.1 This Agreement is governed by and construed in accordance with the laws of the Kingdom of Denmark, without regard to its conflict of law provisions.
16.2 Any dispute arising out of or in connection with this Agreement shall be referred in the first instance to senior representatives of each party for resolution by good-faith negotiation within 20 business days of a written request to do so.
16.3 If the dispute has not been resolved by negotiation within the period specified in clause 16.2, either party may submit the dispute to the exclusive jurisdiction of the Copenhagen City Court (Københavns Byret) as the court of first instance.
16.4 Notwithstanding clause 16.2, Veritise may seek injunctive or other urgent relief from any court of competent jurisdiction without following the negotiation procedure.
17. Version history
| Version | Date | Summary |
|---|---|---|
| 1.0 | 19 April 2026 | Initial release. |
© Veritise ApS. All rights reserved. The current version of these Terms and Conditions is always available at veritise.dk/terms.